Frequent Ask Questions
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What is the HPE J9655A MSM460 Dual Radio 802.11n Access Point?
The HPE J9655A MSM460 is a dual-radio 802.11n access point designed to provide high-speed wireless connectivity in a wide range of environments. It is compliant with Trade Agreements Act (TAA) standards.
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What are the key features of the HPE J9655A MSM460 Access Point?
The key features include dual-radio operation, support for IEEE 802.11a/b/g/n, enhanced security features, multiple SSIDs, and high throughput with MIMO technology.
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How many simultaneous client connections can the HPE J9655A MSM460 support?
The HPE J9655A MSM460 can support a significant number of simultaneous client connections, making it suitable for high-density environments such as schools, hospitals, and enterprise campuses.
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What security features are available in the HPE J9655A MSM460?
The access point includes advanced security features such as WPA2, 802.1X authentication, rogue AP detection, and support for external RADIUS servers to protect the wireless network from unauthorized access.
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Is the HPE J9655A MSM460 easy to manage?
Yes, it offers flexible management options including a web-based interface, command-line interface (CLI), and integration with network management platforms for centralized management of multiple access points.
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What mounting options are available for the HPE J9655A MSM460?
The access point supports various mounting options including ceiling and wall mounts, providing flexibility in deployment.
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What type of power supply does the HPE J9655A MSM460 use?
The access point supports Power over Ethernet (PoE) and can also be powered using an optional AC adapter.
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Does the HPE J9655A MSM460 support dual-band operation?
Yes, the access point supports concurrent dual-band operation on both 2.4 GHz and 5 GHz frequencies, enabling greater flexibility and reduced interference.
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When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
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While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
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Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
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Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
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Delivery Information
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We’ll deliver your order right to your premises. For your convenience, all transportation and freight charges are clearly outlined and payable within our easy payment terms.
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We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.
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We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
Quick Resolution for Delivery Issues:
If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
Handling Unforeseen Delays:
Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.
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